Privacy Policy

Last Updated: April 18, 2025

At Synext ("we", "our", or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit or interact with our website at synext.app and use our services.

By accessing or using our services, you agree to the terms of this Privacy Policy.

1. Introduction

This Privacy Policy describes how Synext Solution Sdn. Bhd. collects, uses, and shares information when you use our website, features, and services. It also explains your rights and how you can contact us.

2. Information We Collect

2.1 Information You Provide

  • Waitlist form: Your email address
  • Contact form: Your name, email, subject, and message
  • Google login: Name, email, profile picture

Note: We do not access your Gmail, Drive, or other Google content.

2.2 Automatic Collection

  • Usage data: Features accessed, time spent
  • Device data: IP, browser, OS
  • Cookies: To improve and personalize

3. How We Use Your Information

  • Provide and maintain services
  • Respond to support requests
  • Authenticate and personalize
  • Analyze trends and improve
  • Notify you of updates
  • Prevent fraud
  • Comply with laws

4. Sharing Your Information

We do not sell personal data. We may share with:

  • Service providers (hosting, analytics)
  • Partners (with consent)
  • Authorities (legal requirements)
  • Successors (mergers)

5. Your Rights

  • Access, correct, or delete your data
  • Withdraw consent
  • Data portability
  • Opt out of marketing

Contact: support@synext.app

6. Data Security

We implement reasonable measures to protect your data but cannot guarantee absolute security.

7. International Transfers

Your data may be processed outside your country. We ensure protection regardless of location.

8. Children's Privacy

Our services are not for children under 13. We promptly delete any data if discovered.

9. Changes to This Policy

We may update this policy. Significant changes will be posted here, and you should review periodically.

10. Contact Us

support@synext.app

No. 192-3rd Floor, Jalan Changkat Thambi Dollah, 55100 Kuala Lumpur